Product
Which iPhones are compatible?
Compatible with iPhone 5 through 17 Pro Max running iOS 11 or above. Just plug in - no app download needed.
Does the screen need charging?
Never. The Vlogmate Mini draws just 0.6W directly from your iPhone. No battery, no charging, no dead screen mid-shoot.
Does it work with Android phones?
Vlogmate Mini is designed exclusively for iPhones. Android is not supported at this time.
What video resolution does it support?
Default recording is 1080p at 120fps - perfect for most content creators. For 4K, use the free Blackmagic Cam app to unlock professional-grade video on your iPhone.
Why does the screen show a mirrored image?
The screen mirrors the display so you see yourself naturally - just like looking in a mirror. This makes framing intuitive and effortless while recording.
Do I need to install an app?
No app required. The Vlogmate Mini works with your iPhone's native Camera app right out of the box. Optionally, use Blackmagic Cam for 4K recording.
How does the Bluetooth remote work?
The included Bluetooth shutter remote pairs with your iPhone in seconds. Press the button to take a photo or start/stop recording from up to 10 metres away. It uses a standard replaceable CR2032 battery.
Is the MagSafe mount secure?
Yes. The MagSafe magnetic mount snaps on firmly in under a second and holds securely during use. It's designed for easy attachment and removal without scratching your iPhone.
Shipping & Orders
Is shipping free?
Yes - free shipping on all orders, worldwide, with no minimum. No surprises at checkout.
How long does delivery take?
Within the EU, delivery takes 3–5 working days after dispatch. Outside the EU, delivery also takes 3–5 working days. You'll receive a tracking link by email once your order ships.
Can I track my order?
Yes. As soon as your order is dispatched, you'll receive an email with a tracking number so you can follow your package in real time.
Returns & Warranty
What is your return policy?
We offer a full 30-day money-back guarantee. If you're not satisfied for any reason, contact us at [email protected] within 30 days of delivery and we'll arrange a full refund.
What warranty do you offer?
Every Vlogmate Mini comes with a 2-year warranty from the date of purchase. This covers manufacturing defects and hardware failures under normal use. Contact [email protected] with your proof of purchase to make a claim.
How do I initiate a return?
Email us at [email protected] with your order number and reason for return. Our team will respond within 1 business day with return instructions. Items must be in original packaging and unused condition.
Still have questions? Contact our support team and we'll get back to you within 24 hours.